FREQUENTLY ASKED QUESTIONS
Placing an order is simple! Just browse our store, add your desired items to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. Once your purchase is complete, you’ll receive an order confirmation email.
We accept all major credit and debit cards, PayPal, and other secure online payment options. Your transactions are always safe and encrypted for maximum security.
Shipping times vary based on your location and the product availability. Typically, orders are processed within 1-2 business days, and delivery takes 3-7 business days within the U.S. You’ll receive a tracking number once your order has shipped.
Yes! If you are not satisfied with your purchase, we offer a 30-day return policy. Items must be unused and in their original packaging. Please contact our support team at sale@unitedscaletrade.com to initiate a return or exchange.
Our customer support team is happy to assist you! You can reach us via:
📞 Phone: +1 (786) 956-3762
📧 Email: sale@unitedscaletrade.com
We strive to respond to all inquiries within 24 hours.